CHIEF EXECUTIVE OFFICER
In his role as Chief Executive Officer, Guillaume oversees the leadership and operation of MSH International’s North American offices and the delivery of a superlative experience for its clients, partners and members. A global executive with over 20 years of experience in the travel and health industries, he constantly seeks to optimize operating capabilities and employ strategies to facilitate transformative growth and maximize customer satisfaction.
His wealth of strategic and industry experience in the US market, gleaned from previous roles as President and CEO of GeoBlue, (also known as Blue Cross Blue Shield Global) and President and CEO of Europ Assistance for North America, will provide invaluable insight as MSH International continues its expansion across the Americas. In addition to expanding the business in the Americas, he works closely with the executive team to develop more efficient processes and systems to manage growth.
A highly regarded public speaker for seminars, conferences and events around the world, Guillaume is a staunch believer in attributing an organization’s strength and success to the passion and initiative of its people.

PAMELA KWIATKOWSKI

CHIEF REVENUE OFFICER
As Chief Revenue Officer, Pamela collaborates with a variety of risk partners, including insurers, reinsurers, agents, underwriters, affinity groups and advisors, to source ideal solutions for customers and expand distribution networks for MSH Americas.
An advocate of harmonizing digital innovation with human interaction, she is accountable for the delivery of products and services that generate exceptional customer experiences and company growth. Her extensive knowledge of life, health, travel and group insurance as well as third party administration services contributes to building products that meet market demand for quality and innovation.
Pamela leverages her 32 years of sales, marketing, and insurance expertise toward better project solutions, whether in the pursuit of forging teams of critical thinkers, interacting with the media or connecting with a variety of audiences during speaking engagements.

FLORENT SECULA

CHIEF OPERATING OFFICER
With over 20 years of experience leading and increasing growth & revenue of international businesses, Florent supports MSH Americas as Chief Operating Officer (COO). He is responsible for the company's day-to-day operations, ensuring efficiency and alignment with strategic goals. He oversees key functions of all departments and drives operational excellence and risk management. Florent also plays a vital role in implementing technology and innovation to enhance performance and customer satisfaction, while maintaining compliance with industry regulations.

YOOJIN WON

EXECUTIVE VICE PRESIDENT, PROJECT MANAGEMENT OFFICE
Yoojin oversees the project management team and works to enhance corporate vision and growth. She collaborates frequently with foreign groups, organizations and governments as part of her goal to expand MSH lines of business.
More recently, Yoojin continues to work closely with the Kingdom of Saudi Arabia’s Ministry of Health to support its out-of-country patient treatment and management program.

KELLY PHILLIPS

EXECUTIVE VICE PRESIDENT, HUMAN RESSOURCES
As the Executive Vice President, Human Resources for MSH Americas, Kelly leads the company's overall HR strategy, including talent acquisition, organizational design, learning and development, total rewards, and employee relations. She is known for her strategic leadership, strong attention to detail, and commitment to building high-performing, people-first teams. Kelly ensures HR initiatives support both business goals and a positive employee experience, with integrity and long-term growth at the core of her approach.