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MSH regulators

For more information on the different regulators that regulate MSH International, please click on the links below:

Alberta Insurance Commission

British Columbia
Insurance Council of British Columbia

Insurance Council of Manitoba
Our agents are licensed in Manitoba. The Government of Manitoba does not license corporate agents.

New Brunswick
Financial and Consumer Services Commission
Our agents are licensed in New Brunswick. The Government of New Brunswick does not license corporate agents.

Newfoundland and Labrador
Government of Newfoundland and Labrador

North West Territories
Government of North West Territories

Nova Scotia
Nova Scotia Finance and Treasury Board

Our agents are licensed in Nunavut. The Government of Nunavut does not license corporate agents.

Financial Services Regulatory Authority/Financial Services Commission of Ontario

Authorité Des Marchés Financiers (AMF)

AMF Registration no.: 603631
Sector of Practice: Group Insurance of persons, Insurance of persons.

Prince Edward Island (PEI)
Government of Prince Edward Island
Our agents are licensed in PEI. The Government of PEI does not license corporate agents.

Insurance Councils of Sasketchewan

Our agents are licensed in Yukon. The Government of Yukon does not license corporate agents.
Privacy and Complaint Policies

Protection of personal information has always been a priority at MSH INTERNATIONAL and our policy sets high standards for collecting, using, disclosing and storing personal information.

Personal information is defined as any information that identifies you, or by which your identity could be deduced. We also have comprehensive procedures in place for managing personal information, such as physical, organizational, and technological safeguards, including enhanced security for online information. MSH INTERNATIONAL (CANADA) LTD abides by the Ten Privacy Principles, as defined by the Personal Information Protection and Electronic Act (PIPEDA), which can be found

We will use fair and lawful means to collect your personal information and will only collect information that is relevant and consistent with the purpose of collection. Your personal information will be provided to the risk carrier (insurer), other entities of MSH INTERNATIONAL, and the service providers involved in the administration of the insurance policy across the world. This means that your information may be transferred to countries outside of Canada, and would therefore be subject to the laws of those jurisdictions.
You may withhold or withdraw your consent for us to collect, use and disclose your personal information, as long as there are no legal or contractual reasons preventing you from doing so. Depending on the circumstances, however, withdrawal of your consent may impact our ability to continue to provide you with the products and services you have requested, or, in the case of insurance and group insurance benefits, it may prevent us from keeping your coverage in force, or properly evaluating and processing any claims.

You have the right to access and verify your personal information maintained in our files, and to request that any factually inaccurate personal information be corrected, if appropriate. Depending on the circumstances, we may not always be able to give you access to all information. Should this happen, we will let you know and explain the reason(s) why. As a subsidiary of a French company, we are compliant with the General Data Protection Regulation (“GDPR”), and you therefore also have the right to erasure, or restriction or opposition and portability, as well as the right to organize instructions relating to your personal data upon your death.

Per GDPR, MSH INTERNATIONAL, with its head office located in Season, 39 rue Mstislav Rostropovitch 75815 Paris Cedex 17, has appointed a Data Protection Officer along with Data Protection Correspondents and IT Risk Managers to ensure that data protection is dynamic and effective across its group of companies.


For AzC Member Complaints only:
Click on the below link to obtain more information:
Complaints Procedure | Allianz Care
Contact our Privacy Officer

If you have any questions about our Privacy Policy, would like to access your personal information, or have a complaint, please contact our Privacy Officer:


Privacy Officer
300, 999 - 8 Street SW
Calgary, AB T2R 1N7


Data Protection Officer
Risk & Compliance Division
39 rue Mstislav Rostropovitch
75815 Paris Cedex 17

You can access the Group’s full Policy on the Protection of Personal Data by clicking here.

The information contained in this website is for general information purposes only. It is subject to change without notice by MSH INTERNATIONAL. MSH INTERNATIONAL makes no warranty as to the accuracy of this content. Furthermore MSH INTERNATIONAL does not accept liability to any person for the information provided on this website or lack of detailed information.
Copyright Notices

All rights reserved © MSH INTERNATIONAL 2018. All contents of any nature (fixed or animated images, databases, trademarks, illustrations, logos, drawings, models, layouts, downloadable documents) contained in this website are protected as intellectual works by French and international copyright laws. Unless specified otherwise, these contents remain the sole property of MSH INTERNATIONAL. This means that under penalty of law, no part of the website may be reproduced, represented, adapted, partially or totally modified in any form or by any means without prior written permission.

Trademarks and logos reproduced on our website are registered. Any reproduction, republication or further distribution of trademarks and logos in whole or in part by any means without prior written permission is strictly prohibited, as provided by Article L.713-2 of the French Intellectual Property Code.

602, 150 King Street West PO Box 75
Toronto, Ontario, Canada
M5H 1J9

Phone: + 1 403 232 8545

Website Hosted by:
Sopra Steria Group
PAE Les Glaisins
3, rue du Pré Faucon

Phone: + 33 (1) 40 67 29 29

This website is governed by the laws of France and any litigation will be tried before French courts.
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